Return policy

【Returnable and Warrantied】
— Worry-Free After-Sales Service, Lifetime Service, Ongoing Collaboration, Never Ending

After you receive the watch:

• If the protective film has not been removed, we support returns or exchanges without any reason (customers need to bear the shipping costs).
• For watches where the protective film has been removed, we offer lifetime free repairs. You only need to send it back to our after-sales service point (customers need to bear the shipping costs).

If your watch encounters any issues, and you are overseas, we will provide professional customer service to connect with you online and offer assistance.
This includes: diagnosing the issue via video, guiding you through repairs, sending replacement parts, and assisting with local repairs.